What we do
How we do it


Past Professional Experience

Rare Medium, Inc.
Vice President, Global User Research & Information Architecture

User Centered Design discipline leader for domestic and international offices of this leading web development firm

IllusionFusion Interactive
Vice President of Information Architecture & Process Engineering

Interaction Design discipline leader for this top-25 interactive agency

AT&T Next Generation Internet Services Division
Director, Internet2 Program Office

Directed AT&T’s participation in Internet2 and Next Generation Internet national technology initiatives, which are defining the future of multimedia Internet applications
Strategist for AT&T Networked Commerce Services
Product management for innovative AT&T Networked Commerce Services offers 

AT&T Bell Laboratories, Strategy and New Service Innovation Area
Multimedia Applications & User Interface Division

Interactive television
Intelligent agent
Vertically integrated multimedia application solutions

AT&T Bell Laboratories, Consumer Services User Interface Design
Advanced speech-based interactive systems
Speech recognition
Speaker verification biometrics
Network management systems

International Flavors & Fragrances
Research & Development, Sensory Testing Center

Development of novel consumer evaluation techniques

Jerome H. Ely Award from the Human Factors and Ergonomics Society for most outstanding Human Factors Journal article published in 1995

Recognized for innovation by John Mayo, President, AT&T Bell Laboratories


Speaker Verification System and Process (US Patent 5,677,989)

Voice Command Control and Verification System (US Patent 6,081,782)

Select Professional Activities

Steering committee member Internet2 SocioTechnical Summit

Research Advisory Council member for the NCR U.K. Knowledge Laboratory

President of the Metropolitan Chapter of the Human Factors and Ergonomics Society (HFES)

Co-chaired Drivability On The Information Highway: How To Build Better Consumer Interactive Services. 1995 Annual Symposium of the Metropolitan Chapter of the HFES

Chaired Virtual Reality: Through the Looking Glass.  1993 Annual Symposium of the Metropolitan Chapter of the HFES

Chaired 1991 AT&T Human Factors and Behavioral Sciences Symposium

Select Publications & Presentations

Rabin, Michael D. (2008).  Dictionary entries for Knowledge Management, Needs Assessment, Quality Assurance, Scenario Planning. In M. Erlhof & T. Marshall (Eds.), Design Dictionary, Basel: Birkhauser Verlag.

Rabin, Michael D. (2007). A SuperTarget Grows in BrooklynThe Journal of Design and Management. 2(1), 30-31.

Rabin, Michael D. (2006). Design DevelopmentThe Journal of Design and Management. 1(1), 20-23.

Rabin, Michael D. (2005).  HCI Sea of Change.  New Jersey Institute of Technology (Newark).

Rabin, Michael D. (2002).  Customer-centered Technology Strategy & Design: Why isn't it more
Ubiquitous?  Polytechnic University (Brooklyn).

Rabin, Michael D. (2000).  Know Your Travelers for They are Not You.  eTravleworld (San Francisco).

Rabin, Michael D. (1999).  AT&T, Advanced Networking and Internet2. EDUCAUSE Workshop on Institutional Opportunities for Advanced Networking (Austin).

Rabin, Michael D. (1998). Internet2.  Keynote Speaker at Barak Symposium for Israeli Telecommunications Consultants (Tel Aviv).

Mané, A. M. & Michael D. Rabin (1997). Meet Your Intelligent Agent on the World Wide Web. Proceedings of the Human Factors in Telecommunications International Symposium, 435-441.  

Rabin, Michael D. (1997).  Meeting the Needs of Smaller Businesses with a Network-Hosted Intranet. IEEE Minisymposium on Enterprise Intranets (Montreal).

Mané, Amir M. & Michael D. Rabin (1997).  Meet Your Communication Intelligent Agent on the World Wide Web.  International Conference on Human Factors in Telecommunications (Oslo).

Rabin, Michael D. & Michael J. Burns (1996).  Tutorial:  Multimedia Authoring Tools.  Conference on Computer-Human Interaction (CHI).

Brems, Douglas J, Michael D. Rabin & Jill L. Waggett (1995).  Using Natural Language in the User Interface Design of Automatic Speech Recognition Systems.  Human Factors; Special Issue on Telecommunications, 37(2),  265-282.

Burns, Michael J. & Michael D. Rabin (1995).  Workshop: How Did You Do That?  An Introduction to Multimedia Authoring Tools. International Television Association.

Rabin, Michael D. (1994).  AT&T Voice Access Calling:  All Tested Up and Nowhere to Go.  AT&T Southern New Jersey Human Factors Weekly Seminar.

Rabin, Michael D. & Max S. Schoeffler (1993).  Speaker Verification: Security Panacea or User Interface Quagmire?  Roundtable discussion. AT&T Human Factors and Behavioral Sciences Symposium.

Rabin, Michael D. (1991).  Rapid Prototyping of Voice Services.  Monthly meeting of the Metropolitan Chapter of the Human Factors Society.


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